Aviation website Skytrax has unveiled its list of the world’s best airports in 2023. Singapore’s Changi Airport has taken the top spot, with the Asian aviation hub dethroning last year’s winner, Hamad International Airport in Qatar.
Dubai International Airport also made the cut — coming at 17 in the ranking compiled using data from the largest annual global airport customer satisfaction survey.
The world’s busiest airport for international flights slipped three places from last year’s Skytrax ranking.
Skytrax’s World Airport Awards are some of the most recognised in the airport industry. The annual ranking is based on passengers’ airport experiences — with travellers asked to score elements of their journeys, rating everything from check-in services to airport facilities
Singapore’s Changi Airport is no stranger to having the top spot on the Skytrax list.
The hub previously topped the rankings 12 times, but slipped from the top spot during the global pandemic as passenger numbers in and out of Singapore dwindled. Home to waterfalls, giant trampolines and a glass canopy bridge, the green-filled aviation hub also has the world’s best airport hotel in 2023 — the Crowne Plaza Changi Airport.
Qatar is now the world’s second-best airport, with Hamad International also picking up accolades for being the cleanest and best airport in the Middle East, as well as the world’s best airport for shopping.
“We are pleased to receive these accolades by the prestigious Skytrax World Airport Awards and to be voted as one of the world’s leading airports. This is a positive reflection to our robust airport operations and team’s dedication,” said Badr Mohammed Al-Meer, chief operating officer at Hamad International Airport.
“Besides, it is an endorsement to our investment in ensuring our passengers enjoy an exceptional travel experience and in providing our partners with the best facility and service.” .
Japan fared well in this year’s Skytrax ranking, with four of the country’s main airports listing in the top 20, including Tokyo International, also known as Haneda, in third place. A favourite among passengers, it was also named the world’s best domestic airport, cleanest airport and best for accessibility.